Greenco are well-known and well-respected across the north west for providing excellent customer service to clients who come to us to find their next residential lettings, and to the landlords who ask us to take full property management responsibility for their lettings. Owing to our expertise and strong relationships within the locality, the speed in which our properties are let highlights the quality of produce and service we can offer. The majority of our properties are let within just 5 days.
We put our clients first at Greenco. Whether a tenant or a landlord, we know that people work and have family commitments, and therefore scheduling viewings needs to be flexible and realistic. From the point of enquiry, we work to arrange viewings within 48 hours, and arrange these at a time to suit the client – not our office hours. On average, 60% of our viewings take place outside of the 9-5. Proof that our service is needed in this industry.
This is not to say that we match any tenant to any property. What’s important to us is that our tenants feel like they have been well placed in their new homes, and that our landlords feel confident that their property will be properly cared for by the person taking up residence.
In order to ensure all of this, we take time to get to know our tenants, and make sure that all applications are fully referenced via an independent reference agency. Our partners verify everything from identification to income, and employment to eligibility.
Landlords who sign up to our property management package take full advantage of our one stop shop of services, whereby in addition to finding and matching tenants to their property, we ensure that everything is covered from rent collection to repairs, and from evictions to compliance.
As standard, this includes EPCs, gas safety and electric certificates, and buildings insurance. Even with issues such as problem neighbours playing their music too loudly at night – we can cover that, and landlords enjoy the freedom of not having to deal with the stress of circumstances seemingly beyond their control.
With many of our landlords not even living in the area, they trust us implicitly to manage their property and take care of their investment – and all from just £50 per month.
Excellent customer service
Most properties are let within just 5 days
All applications are fully referenced
Everything is covered from rent collection to repairs, and from evictions to compliance
No fee until the property is let, no hidden charges
All photography, inventory and viewings are included
In terms of our service as standard, we ask for no fee until the property is let, and we provide a free valuation service to kickstart the whole process. All of our work is carried out in-house to effectively market and promote our properties for our clients, so that landlords find their perfect tenants, and tenants find their perfect homes. All photography, inventory and viewings are included in the fee our clients are quoted, and there are no hidden charges or application fees. Not a single one.
Any property not let within 14 days pushes us to change our methods. We’re proactive, and we’re delighted that the reason our properties let so quickly is because existing tenants not only stay with us when moving property, but they recommend us to their friends, too. This is marketing money cannot buy, and the very reason we put people before property.
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